After researching many options currently available, along with consideration given to the possibility of a power outage or internet interruption, an IP PBX telephone system fed from fiber-optic phone lines has been paired with one of the best answering service software programs on the market. System back-ups are performed twice a day and all information is safely and securely stored off-site. Our long-term clients have been seamlessly ported over and are delighted with the features of the new system. Features that give TBAS the ability to meet the needs of any business or personal requests
Our service allowed you to focus on what really matters. When you use our professional answering service you save time and resources that can be allocated towards developing your business profile.
The Client View Screen not only simplifies the call process for our operators but immediately puts your profile on their monitors. The information you provide is in front of them before you can say "Ringy- Dingy". Customized forms, links to web pages, calendars/ schedules, and many message delivery choices complete the customized account.
We are here for you 24/7, Never lose another opportunity to the competition. With our professional answering service, your customers will always feel valued, that is because we act as a seamless extension of your business.
Starting a new business?
Looking for an alternative to hiring a full-time receptionist?
Without callers knowing we are not in your office we can do the same tasks as if we were. Screening your calls and patching through the ones you waiting for is a great feature. You can get on with your day not worrying if you missed an important call. Perhaps you only need coverage part-time, lunch breaks, or when you have high volumes causing an overflow.
We have you covered 24/ 7 / 365
Going on a well-deserved vacation or holiday?
You can put your feet up and enjoy your time off, knowing your customers will be taken care of, and you will continue to be sent messages and any requested reports, Call patching can save the day if you need us to put you in touch with somebody.